How to choose a fertility clinic

Amber Izzo
Social media lead at Gaia and IVF mum
In this guide

Choosing your IVF clinic can be a confusing, overwhelming, and emotional experience. There’s a lot to consider, and you might feel rushed o make a decision and get your treatment started.

When you first start your fertility clinic search, you just want concrete facts to help you make your decision. Because of this, many people turn to IVF success rates. Unfortunately, the definition of “success” can vary from one clinic to the next, making it difficult to compare clinics apples to apples.

Talking to Gaia Members and the wider IVF community over the last few years, I’ve learned that choosing your IVF clinic is truly personal – and there’s much more to it than just stats and data.

To help you make this tough decision, here are some questions you can ask yourself so that you can make the most informed choice possible.

11 questions to ask when choosing your IVF clinic

Does the location work for me?

Once you’ve started treatment, you’re going to be making many trips to your clinic, so it’s a good idea to take its location into consideration. You may want your clinic to be close to home or work, so you can get there and back quickly and easily. 

But if other factors are more important to you, that's fine, too! Just be prepared to have to go in for appointments throughout your treatment.

Does the clinic come recommended?

First-hand accounts are a great way to get an impression of a clinic. You might have a friend or family member who has already gone through IVF treatment and can tell you about their personal experience. 

Otherwise, joining online support groups and reading patient reviews can be a great way to gain some insight into what your own experience with a clinic might be like. 

What are the facilities like?

Many clinics are open in the afternoons or evenings (call to confirm their availability first!) so that you can take a look around and get a feel for what it might be like to have treatment there. Before you visit, think about the things that might be important to you: Is the clinic clean? Do the treatment rooms feel light and spacious or dark and cramped? How's the location?

What's the staff like?

It’s very normal to feel anxious and emotional when you’re going through treatment. Something as small as knowing you’ll be greeted by a warm and friendly receptionist when you arrive can make all the difference. Visiting several different clinics while you're making your decision can help you get a good feel for each clinic's overall feel and which appeals most to you.

Is the clinic easy to contact?

You’re going to have lots of questions throughout your treatment. When you're choosing a clinic, you should always feel that your needs and concerns are being heard (and responded to quickly!). When you're researching different clinics, it can be helpful to give them a call or send an email. Ask a few questions so you can see how helpful they are and how quickly they respond.

Will I need to wait for treatment?

Some clinics are more popular than others, which can mean you might have to join a waitlist for treatment. Although a clinic with a waitlist may be your first choice, it’s important to take into consideration how soon you’d like to start your treatment – in some cases, the sooner you start treatment, the better your chances of success.

What’s the waiting time for treatment using donor eggs?

The waiting time for donor eggs, sperm, or embryos varies from clinic to clinic. It’s a good idea to check donor supply and availability with each of the clinics you’re considering, because this could affect when you can start treatment.

Will I be treated as a person and not a number?

It can be frustrating to have to tell your story each time you go in for an appointment. For some people, it can be reassuring to know your treatment will be managed and carried out by one specialist who knows your name, your story, and can be a friend to you.

What support is available?

Going through fertility treatment is incredibly difficult. Finding out how you can get support might be a priority for you, and not all clinics offer services like therapy. Talk to each clinic to see if they offer support services, and ask whether it’s included in your treatment package or comes at an extra cost.

What are the eligibility policies?

Clinics are free to set their own policies on who they will and will not treat: for example, most clinics will have an age limit for treatment. They will also take into account your health and any potential risks that mean you should not have IVF treatment.

How much will my treatment cost?

We've saved one of the most important questions for last.

The price of treatment can vary widely from clinic to clinic, and the full cost of IVF can be hard to pin down. If you’re financing IVF treatment yourself, it’s important to talk with different clinic providers about exactly what’s included in their packages, so you’re not caught off-guard by unexpected add-ons. 

Quick plug: A Gaia Plan helps you pay for and protect your IVF journey, making IVF more accessible for more people.

If nothing else, listen to your gut

Over the years, countless couples and individuals have told me that, although they didn’t expect it, their gut feeling about a clinic played a large role in how they made their final decision. Many have even gone to the clinics they thought they should be going to, only to later change their mind and go with the clinic they initially felt was the right one for them. 

So, once you’ve done your research and asked your questions, take a moment to really consider how you feel. Which clinic does your gut tell you to go with? More often than not, this will be the right choice for you.

Written by
Amber Izzo
Amber is a prominent figure in the TTC community and a tireless advocate for accessible fertility treatment. She is one half of the podcast “Am I Ovary Acting?” and the founder of the @fightforIVF campaign. As an ongoing advocate and campaign leader, her efforts helped restore NHS funding for IVF in Cambridgeshire and Peterborough CCG in 2021. She is a proud mum and Gaia's social media lead.

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