Gaia Egg Freezing Freeze with a Friend Program Rules
Last Updated: February 11, 2025
These Gaia Freeze with a Friend Program Rules (“Program Rules”) govern your participation in the Gaia Freeze with a Friend Program. The Program Rules are in addition to any agreements between you and Gaia, including the Gaia Terms of Service and any membership agreement that you enter into with Gaia as applicable (collectively, the “Gaia Terms”). The Gaia Terms are incorporated by reference and shall apply to your participation in the Gaia Freeze with a Friend Program, including, if necessary, to resolve any disputes between you and Gaia related to or arising out of the Freeze with a Friend Program.
Program Overview
The Gaia Freeze with a Friend Program (“Referral Program”) is offered by Gaia Family I Inc. and its affiliates (together referred to as “Gaia”) and provides individuals who are interested in referring a friend (“Referrers”) the opportunity to refer eligible individuals who are interested in purchasing a Gaia egg freezing plan. These Program Rules apply to both Referrers and referred individuals (“Referred Friend”), so please read carefully to understand your respective rights and obligations.
Referral period
The Referral Program is available from February 10th, 2025 until April 30th, 2025 (the “Term”). Both the Referrer and the Referred Friend must sign Membership Agreements during the Term to be eligible for the Gift Card.
Referrer Eligibility
To be eligible to participate in the Referral Program as a Referrer, you must (a) have signed a binding membership agreement with Gaia to have egg freezing treatment at a Gaia partner clinic in the United States of America (a “Membership Agreement”); (b) be at least 21 years old; (c) not have terminated or be in breach of your Membership Agreement at the time the Gift Card is claimed; and (d) not have previously participated in the Referral Program. For the avoidance of doubt, in no circumstances will a Referrer be eligible for more than one Gift Card.
Referred Friend Eligibility
To be eligible to participate in the Referral Program as a Referred Friend, you must (a) be at least 21 years old; (b) not have previously entered into a Membership Agreement with Gaia; (c) not have previously participated in the Referral Program (either as a Referrer or a Referred Friend); and (d) satisfy the Reward criteria (as described below). For the avoidance of doubt, in no circumstances will a Referred Friend be eligible for more than one Gift Card.
How to notify Gaia that you Referred a Friend
A Referred Friend should provide the name [and email address] of the Referrer when prompted during the sign-up flow to create a Gaia account. All information collected by Gaia under the Referral Program shall be governed by Gaia’s Privacy Policy.
Referral Rewards
General
Each of the Referrer and the Referred Friend will receive a $500 Visa, or equivalent, gift card (the “Gift Card”) if the Referred Friend enters into a Membership Agreement during the Term.
Gaia reserves the right, at its sole discretion, to substitute the Gift Card with an alternative reward of equal or greater value in the event that the originally intended Gift Card is unavailable due to supply issues, regulatory changes, or other circumstances beyond Gaia’s control.
Entry into a Membership Agreement
When you refer a friend to Gaia, the referred friend must complete their Gaia application, be approved for their Gaia membership plan and enter into their Membership Agreement during the Term in order for you to be eligible for the Gift Card. Gaia membership plans are offered at Gaia’s sole discretion and are subject to availability and eligibility detailed in the terms and conditions applicable to the Gaia membership plan. Gaia is under no obligation to approve an individual for a Gaia membership plan.
Delivery of Rewards
The Gift Card will be sent to the Referrer and the Referred Friend on or before the date that is 10 days after the date of the Referred Friend’s Membership Agreement. Gift Cards will be sent to the most recent email address you provided to Gaia (the “Provided Address”). Email transmission of the Gift Card to the Provided Address will satisfy in full Gaia’s obligations to you in respect of the Referral Program. Gaia is not responsible for, and has no obligation to, verify the Provided Address.
Responsibility for Gift Cards
Gaia is not responsible for lost, stolen, or expired Gift Cards. Use of the Gift Cards is subject to the separate terms and conditions of the Gift Card provider. Gaia is not responsible for technical issues, fraud, disruptions that may prevent the delivery, receipt, or activation of a Gift Card or any actions of the Gift Card provider. Gaia makes no representations or warranties, express or implied, regarding the availability, usability, merchantability, or fitness for a particular purpose of any Gift Card. Any disputes, claims, or issues related to the use, redemption, or acceptance of a Gift Card must be resolved directly between the recipient and the issuer of the Gift Card.
Gaia assumes no liability for any fraud, misuse, or unauthorized transactions involving a Gift Card, whether arising from theft, hacking, phishing, or any other unauthorized access.
Under no circumstances shall Gaia be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with the issuance, delivery, use, or failure of a Gift Card, including but not limited to financial losses, missed opportunities, or any inability to redeem or utilize the Gift Card for its intended purpose.
Maximum Referral Rewards
A participant in the Referral Program is eligible to receive one $500 Gift Card. In no circumstances can you be eligible to receive more than one Gift Card. This means that: (A) you will not receive an additional Gift Card if you have already referred a Referred Friend and second person notifies Gaia that they were referred by you (the second Referred Friend will, however, be eligible to receive the Gift Card); (B) you cannot be a Referred Friend if you have previously participated in the Referral Program as a Referrer; and (C) you cannot be a Referrer if you have previously been a Referred Friend.
Resolving Disputes over Referrals
Only one person can earn a Referral Reward for a single Referred Friend. In the event that multiple persons claim credit for a particular referral, Gaia has full discretion to determine which person earned such referral according to Gaia’s systems.
Return of Rewards
If you or a Referred Friend terminates their Membership Agreement before undergoing treatment or breach these Program Rules, Gaia may, in its sole discretion: (A) withhold delivery of any Gift Cards to you and/or the Referred Friend; or (B) if the Gift Card has already been delivered, increase the amount payable under your Membership Agreement by the value of the Gift Card; or (C) set-off the value of the Gift Card against any amount due to you in respect of your Membership Agreement.
Reservation of rights
Gaia reserves the right to withhold or deduct Referral Rewards obtained through the Referral Program in the event that Gaia determines or believes that the receipt of the Referral Reward was in error, fraudulent, illegal, or in violation of these Program Rules or any other applicable agreement between you and Gaia.
Restrictions
In connection with your participation in the Referral Program, you expressly agree to the restrictions listed below. When distributing, promoting or communicating the Referral Plan you agree that:
- No spamming. You agree that you will not “spam” anyone with invitations to join the Gaia community, and that you at all times will remain compliant with CAN-SPAM, the TCPA, and other applicable laws. The following specific activities are prohibited:
- Mass emailing, texting or messaging people you do not personally know;
- Use of automated systems or bots through any channel to distribute, post or respond to your participation in the Referral Program;
- Use of scripts, programed or automatic dialers to send invites or to communicate your participation in the Referral Program; and
- Posting your participation in the Referral Program on event or venue pages without express permission from the event or venue owner.
- No Misrepresentations. You agree that you will not attempt to mislead anyone in connection with the Referral Program, either by affirmative representation, implication, or omission. In particular, you agree that you will not:
- Impersonate any person or entity;
- Create fake accounts, blogs, webpages, profiles, websites, links or messages;
- Misrepresent your relationship with Gaia or any other third party (Don’t create content or communications that could have the effect of leading a consumer to believe that it is an official communication from Gaia);
- Suggest that an affiliation or partnership exists with a third party where none exists; and
- Make misrepresentations with respect to the characteristics or qualification requirements for any Referral Rewards. You acknowledge that Gaia may change the characteristics or qualification requirements for Referral Rewards in its discretion, and therefore you shall not represent any fixed characteristics.
- Prohibited content. You agree that you will not use the Gaia brand without Gaia’s explicit written permission in connection with:
- Disparaging or defamatory content concerning Gaia or third parties;
- Content which promotes racism, bigotry, hatred, discrimination or physical harm of any kind against any group or individual;
- Offensive, abusive, intimidating or harassing content;
- Content that is sexually explicit, obscene and/or contains nudity;
- Any political and/or religious statement;
- Content containing images or reference to drugs, alcohol, tobacco, weapons or firearms; or
- Content that violates someone else’s privacy.
- Other restrictions. You also agree that you will not:
- Create websites, domains, URLs, social media handles or email addresses containing the word “Gaia”;
- Use the names or marks of Gaia competitors;
- Use images of celebrities or other public or private figures without their written consent;
- Use someone else’s brand name or intellectual property without their written consent (for example, referencing “Superbowl” or “Coachella” would be prohibited);
- Engage in phishing or attempting to obtain financial or other personal information;
- Solicit passwords or personally identifiable information;
- Sell your referral. You agree that you will not charge individuals in exchange for referring them. You also may not pay or provide anything of value in exchange for someone acting as a Referred Friend;
- Violate or infringe the rights of a third party. You will adhere to the license terms in any use of the Gaia Marks.
- Advertise. You agree that you will not pay to advertise the Referral Program, including via Google, Facebook, Twitter, Bing and Craigslist.
- Create printed materials other than those authorized by Gaia (including but not limited to: VistaPrint)
- Post printed materials on public or private property without the express written consent.
- Engage in fraudulent activity. You agree that you and your Referred Friends will not defraud or abuse (or attempt to defraud or abuse) Gaia, the terms of the Referral Program, or any invited individuals.
If you violate any of these restrictions Gaia may, in its discretion, remove your eligibility to participate in the Referral Program, and/or deny you any Referral Rewards earned in violation or suspected violation of these restrictions.
Other Terms
The following terms shall also apply to your participation in the Referral Program.
- You cannot earn Referral Rewards for referring yourself;
- In exchange for allowing you to promote your participation in the Referral Program online (subject to the restrictions above), you agree to include a link on any such promotion page back to Gaia’s promotion page (or such other page as Gaia designates); and
- All Gaia promotions run for a limited time only and are subject to change at Gaia’s discretion.